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SW Group and tmWare have enjoyed a long standing partnership spanning back to the mid 1990’s, so we worked together to ensure that SW Group's system was flexible enough and could keep up with the fast paced environment.
Logistics is a competitive market with many providers offering similar services. To win new business and ensure existing clients stay loyal, SW Group has to continuously review their offering and ensure they were adding value every step of the way.
SW Group had struggled to find software providers who were agile enough to accommodate the changes and evolution a logistics operation goes through as it grows and diversifies. Selecting the right software partner was always going to be a challenge and paramount to their ongoing success. This is why they turned to tmWare.
“The hosting, communications and reaction to our on-going needs are brilliant. The result is that we have not felt the need to test the market further. They have all it takes to help our business to keep growing.”
As SW Group grew and diversified into new markets, we ensured that the software was being developed and configured to meet the requirements.
They offer a range of logistics services, including warehousing, fulfilment and transport and our system supported these processes and the seamless sharing of data amongst the different divisions. There are many complex EDIs configured that are key to client compliance. This gives SW Group the advantage and added value clients are seeking in today's industry.
In summary, tmWare’s premium product gave SW Group the flexibility and support they needed to meet the constantly changing and evolving customer requirements. With dedicated account managers, they now have an open line of communication for discussing solutions and enhancements and we believe the most important element in any change introduced is the project management and support to implement.
Often companies like SW Group do not have the spare resource to manage these projects, so working closely with us who have a vast experience was key to the successful and seamless implementation.
No matter the size of your business operation our warehouse and transport software will transform your business. To find out more get in touch.
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