tmWare recognises the importance and value of your privacy. We have prepared this Privacy Statement to explain what personal data we collect, how we use it and for what purposes.
We are committed to collecting and using such data fairly and in accordance with the requirements of the GDPR.
What we collect
We may collect the following information when you use our website, desktop application, or Android device application:
- Full name and company name
- Company contact information including email address
- Location data from your device (where permission is granted)
- Photos captured within the application
- Operational data relating to the delivery, transport, or handling of goods
How we use this information
We require this information to understand your needs and provide you with a better service. In particular, we use it for the following reasons:
Core business operations
- Internal record keeping
- Improving our products and services
- Supporting delivery workflows, including:
- Locating goods and delivery points
- Providing real‑time driver or asset location
- Capturing and storing photos as proof of delivery, condition of goods, or delivery site evidence
- Enhancing traceability and accountability within your logistics processes
Communications
- With your consent, we may periodically send promotional emails about new products, special offers or other information where we believe we have legitimate business reasons to do so.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Use of Location Data
Our Android device application may request access to your device’s location. This is used exclusively for business purposes, including:
- Tracking the location of goods in transit
- Providing accurate delivery information
- Supporting route optimisation and operational visibility
Location data is processed securely and is not used for any personal profiling.
Use of Photos Captured in the Application
Photos taken within the application are used solely for operational and business purposes, including:
- Proof of delivery
- Evidence of goods condition
- Verification of delivery locations
- Supporting customer service and dispute resolution
Photos are stored securely and are not used for marketing or shared externally unless required by law or explicitly authorised by you.
Your data, your rights
You have the right to object to how we process your personal information and the right to be forgotten. You also have the right to access, correct, sometimes delete and restrict the personal information we use. In addition, you have a right to complain to us and to the data protection regulator.
Contact details
tmWare
Email: he***@****re.com
Address: One Pebble Close Business Village, Amington, Tamworth, Staffs. B77 4RD
Information Commissioner: ico.org.uk/global/contact-us
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Updates to our Privacy Policy
This Privacy Notice was last updated in March 2026. It may be updated periodically and without prior notice to reflect changes in our personal information practices. We will post a prominent notice on relevant websites to notify you of any significant changes and indicate at the top of the Notice when it was most recently updated. In certain circumstances, we may seek your consent.
